Workshop Terms and Conditions

***ELIGIBILITY CRITERIA***   

You may only attend this workshop FREE of charge if you or a representative from your business can attend for the full duration of the workshop.

Your business must be a Small and Medium-sized Enterprise (SME) and be registered with HMRC.

The following will apply if the Digital Growth Programme cancels a workshop*

  1. The Digital Growth Programme will notify you of the cancellation of a workshop you have booked, no later than 5 days before it is due to run.
  2. The Digital Growth Programme will make every effort to contact you via telephone and by Email.
  3. In the event that the workshop is rescheduled for a later date, the Digital Growth Programme will notify you by telephone or email to enable you to accept or decline.

* In exceptional circumstances the Digital Growth Programme may cancel a workshop at very short notice - e.g. due to facilitator ill health, fire at venue etc. In this event the Digital Growth Programme will make every effort to let you know in advance. 

Please make sure that your contact details are correct on our website to help us with this.

The following will apply if you cancel a booking or do not attend

  1. All cancellations must be notified to the Digital Growth Programme in writing. Acceptable means of communication include letter, fax and email.
  2. The Digital Growth Programme will respond to all requests for cancellation as soon as possible. 
  3. The Digital Growth Programme may charge you £100+VAT should you fail to attend without providing at least five working days cancellation notice in writing, or send a substitute from your own organisation.
  4. If you don't pay the cancellation / failure to attend charge then you will be excluded from further funded support for a six month period, or until payment is received (whichever is sooner).

Your cancellations are reviewed by the cancellation team. The Digital Growth Programme reserves the right to waive the fee under certain circumstances.